shipping:
***for floral deliveries, please see the floral ordering information page***
we generally ship within two business days from the time your order is received. if a shipment will be delayed for any reason, you will be notified upon confirmation of your order.
** we can not ship to PO boxes or military APO's. please provide a street address for your parcel.
we only ship within the United States at this time.
sales tax:
we are required to add 8.75% sales tax to all california addresses.
gift wrap:
we gladly provide this service for $4.50 an item. we’re known for our clean, crisp gift presentation. if you’d like a note card enclosed, please let us know.
sales :
sale items & special orders are non-refundable.
returns:
if for some reason you are not completely satisfied with your purchase we will gladly issue a store credit or exchange within 10 days upon receipt. item(s) must be returned in unused condition in its original package. shipping costs are non-refundable and return shipping fees are the responsibility of the customer. all return packages must be insured. before shipping back your return, send us an email at [email protected]. please include your order # and item(s) you are returning.
please mail all returns to:
FOUNDATION DESIGN
2378 glendale blvd.
los angeles, ca 90039
damages:
if you receive an item that is damaged please contact us immediately. all damages must be reported within 48 hours upon receiving your order. call us at 310 343 0741 or email us at [email protected] to send you a replacement as soon as possible.